Shipping FAQ

Q: Who is our primary shipping partner?

A: FedEX and USPS

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Q: Does FedEx deliver to P.O. Boxes? 

A: No, packages to P.O. Boxes will be shipped via Priority Mail.

Q: How soon do we ship orders?

A: Our commitment is to ship orders within 48 hours from when they were placed.

Q: Can I expedite my order?

A: Yes, within the U.S. you can choose FedEx overnight delivery. All other orders will be shipped with

     FedEx 2-day service.

Q: How does shipping international work?

A: All orders are shipped via FedEx International Priority. Orders to Canada will be via USPS First Class

    International. All duties and taxes are the responsibility of the receiver.

Q: How much does it cost to ship internationally?

A: Based your order, shipping cost will be automatically calculated on the shopping cart.

Q: Does our semen sexing agents need to be shipped cold?

A: No, all of our agents are freeze dried which allow shipping without refrigeration. Upon receipt they will

    need to be stored in the freezer until use.

Q: Does our pregnancy test need to be shipped cold?

A: No, P-TEST is does not require refrigeration. We recommend storage in a cool, dry and dark place.

Q:  Do I have to provide documentation to receive my package internationally?

A: No, EMLAB will provide all necessary documentation to clear customs.